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Terms of Service
Any Personally Identifiable Information (Persona) collected by Open Therapeutics will be safeguarded to protect against unauthorized access. Procedures are in place to secure any personal information provided to Open Therapeutics. Open Therapeutics stores your personal information in a computer database on dedicated servers that allow only limited access. Open Therapeutics employs commercially reasonable efforts to protect this information from loss, misuse, and other unauthorized disclosure, alteration or destruction.
Who is Collecting Your Information
Please note that we do not control all content served in conjunction with our Site. Open Therapeutics site may include content from other parties that may perform user activity tracking other than that described herein. In particular, some of our partners may use "cookies" in ways that we do not.
What is Collected, and How Do We Use It
Although we may provide a mechanism for you to browse the public pages of our Website without registering or providing any Personally Identifiable Information (Persona) other than IP addresses, certain sections of our Site do include forms on which you may choose to supply personalized information that will enable you to make purchases online, access premium content or receive individualized services or features that we cannot offer anonymous users, and certain other pages of our Website can be accessed only by registered users.
You can always choose not to provide information; however, if you do choose not to provide such information, you may not be able to make purchases via the Site, access certain areas of the Website, obtain premium content, or take advantage of certain other Website features.
In order to access pages requiring registration, you will be required to create a User Account by completing the registration form and creating or supplying a User ID, alias and password. If you create a User Account, Open Therapeutics collects certain Personally Identifiable Information (Persona) when you register, including your user name, alias, password, first name, last name, and e-mail address.
If you register for premium services, such as Open Therapeutics’ message boards, PRO services, or OT's data/analytics, or you wish to gift a subscription to another person, a credit card number as well as contact for a third party recipient, if applicable, will be collected.
It is optional for you to decide whether to provide additional information beyond these items. Credit card information is never stored on or by Open Therapeutics. It is processed entirely by a third-party processor via secure transaction.
Special Notification with respect to Children's Privacy (Users under the age of 13)
In response to concerns about protecting children's privacy online, Congress enacted the Children's Online Privacy Protection Act of 1998 ("COPPA"), which sets forth rules and procedures governing the ways in which Web sites may collect, use and disclose any personal information for children under the age of 13. Open Therapeutics does not target children under the age of 13 and does not offer or knowingly sell any of its products or services to children. Moreover, Open Therapeutics DOES NOT:
- Request or knowingly collect personally identifiable online or offline contact information from users under 13 years of age;
- Knowingly use or share personal information from users under 13 years of age with third parties;
- Give children the ability to publicly post or otherwise distribute personally identifiable contact information;
- Entice children with the prospect of a special game, prize or other activity to divulge more information than is needed to participate in the activity.
The following are categories of pages on the Website where we collect Personally Identifiable Information (Persona) about you.
Alerts & Notices
Our Website offers features that allow you to receive electronic alerts, such as Open Therapeutics service announcements, commercial and special offers, epidemiology and clinically related information, notices about updates to our Website, other promotional announcements, new products and services, and other information. When you sign up for such electronic alerts or notices, we will collect certain Personally Identifiable Information (Persona), which may include without limitation your name, mobile number (if you opt in to receive text alerts), e-mail address and other basic contact information. As noted, we will send you occasional updates about the site, various market update information from us and our parent company, OT, and select advertising via email. In any such email you will have an "opt-out" link you can use to remove yourself from the lists for any and all specific types of emails we may send. We send the emails ourselves and do NOT give or sell your email address to marketers or anyone else.
Personally Identifiable Information.
Provided optionally (“Opt-in”) by the User, such information is used to build a Persona. The Persona is a rapid identification system that enables Users to rapidly identify professional characteristics (publications, grants, educational level, languages spoken/written, geography, etc.). Open Therapeutics reserves the right to modify the Persona while maintaining the Opt-in information provided at the discretion of the User.
Newsletters and Other Subscriptions.
Various pages on our Website include forms that permit you to subscribe to newsletters, journals, or other subscriptions. When you register to receive newsletters or other subscriptions, we will collect certain Personally Identifiable Information (Persona), which may include without limitation your name, address, phone number, e-mail address, confirmation of age and other basic contact information.
Online Purchases/Premium Content
If you order products or subscribe to premium content via our Website, we will collect Personally Identifiable Information (Persona), which may include without limitation, name, address, phone number, e-mail address, and shipping and other contact information for the recipient of the item (if different than yours), your name and account number (if applicable) as well as payment information, such as credit card number, billing address, expiration date and other billing information.
Surveys and Other Voluntary Demographic Information
In addition to the above information, certain forms on various pages throughout our Site may ask users to voluntarily provide a limited amount of demographic information. In addition, Open Therapeutics or its affiliates may conduct online surveys that ask you for demographic data, such as your zip code, age or income level. Open Therapeutics or Open Therapeutics' agents may also contact you by e-mail, using your e-mail address collected when you filled out one of the forms on our Website, with the option to participate in consumer research studies. Providing such demographic information and participating in such surveys or other consumer research are always voluntary. Open Therapeutics aggregates the responses we receive before using the information to improve the products and services we offer. We do not link your individual responses to your personal information at any time. Open Therapeutics uses this information only for internal marketing research to help us better serve our users and customers.
Contests, Sweepstakes & Games
Marketing, Promotional or Other Transactional Communications
As noted above, if you have opted in to receive marketing, promotional or other informational communications from or on behalf of Open Therapeutics, we may use your e-mail address from time to time to contact you to announce new features, products or services that may be available in our stores or on our Website or to send news and information regarding Open Therapeutics or its products or services. You can opt out of receiving these promotional communications at any time by following the instructions in the e-mail.
We may also use your e-mail address to contact you to verify and/or update any information related to services, features or transactions that you have requested via our Website. Although you may opt out of the promotional e-mails as noted above, you should be aware that, that as long as you use our products and services or otherwise maintain a business relationship with us, however, you may not opt out of receiving communications from us relating specifically to those products and services or that business relationship.
Private Message and other Contact Pages
Change in Ownership or Business Transfers
As we continue to develop our business, we might sell or buy assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the event that Open Therapeutics or substantially all of its assets are acquired, customer information, including Personally Identifiable Information (Persona), will of course be one of the transferred assets to the extent permissible under law.
We collect additional information about how you use and access our Website to analyze trends, administer our Website, track user’s navigation on the Site and gather broad demographic information for aggregate use, which enables us to improve the Site by making it more accessible and easier to navigate. For example, we may automatically receive and record information in our server logs from your browser, including your IP address (the Internet address of your computer), your computer’s name, the type and version of your web browser, referrer addresses and other generally-accepted log information. IP addresses may be linked to other Personally Identifiable Information (Persona). We may also record page views (hit counts) and other general statistical and tracking information, which will be aggregated with that of other users in order to understand how our Website is being used.
A “referrer” is the information passed along by a web browser that references the web URL you linked from and is automatically collected by our Web server. We may collect and use this information to understand the Websites referring traffic to our Website and to present appropriate content to our potential users. We may tabulate referrer information on an aggregate basis to identify trends and traffic patterns. Open Therapeutics may share aggregated demographic information with our partners. This is not linked to any personal information that identifies any individual person. Open Therapeutics may use your profile information to create personalized content, offers, and services, but this information will only be used by Open Therapeutics and its affiliates.
Open Therapeutics and its affiliates may disclose any or all of your Personally Identifiable Information (Persona) if we are required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the law or comply with legal process served on us (for example, under a subpoena, court order or other regulatory requirement or to maintain or protect the security of the Website); (b) protect and/or defend our rights or property or other legal interests or of any Website user; or (c) act in urgent circumstances to protect the safety of the public or other users of the Website. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
From time to time we receive requests to disclose the identities of our users. As noted above, we do not disclose the identities of our users unless we are legally required to do so. However, you should be aware that the identifying information specific to your use of Open Therapeutics, including your IP address, name, and email address will be delivered when requested by a legal subpoena, subject to the following:
If a governmental agency (for example, the Securities and Exchange Commission, law enforcement agencies, United States Attorneys' offices or similar governmental agencies) sends us a subpoena, we will comply with it. If we receive a subpoena by a third party that is not a governmental agency (for example, a subpoena in connection with civil litigation), we will attempt to contact the user whose identity has been requested using the contact information the user provided during the registration process including by email and/or a message sent to your Open Therapeutics account so that you may seek to prevent our delivery of this information or quash the subpoena. We will wait 10 days after notifying the user before complying with the subpoena by disclosing the identity of the user, unless the subpoena requires us to disclose this information before then. If we cannot wait 10 days because of the deadline in the subpoena, we will advise the user of the deadline included in the subpoena when we provide notice that we received it.
If you are a paying subscriber to Open Therapeutics, you are able to send and receive private messages using our database system. Our policy is that we will not deliver the contents of private messages to anyone, even when demanded via subpoena. As a user of Open Therapeutics, however, you should understand that this is no guarantee that we won't someday be forced by a court to deliver this information. It hasn't happened yet, but please be advised that it is possible.
For more information on our policies for handling subpoenas, please visit our Subpoena Policy.
Use of Third Parties or Agents by Open Therapeutics
As noted earlier, Open Therapeutics may employ third parties or other companies to perform functions on our behalf, such as processing and fulfilling online orders or requests, such as online purchases or other transactions via the Website, processing credit card payments, shipping or delivering packages, providing customer service, sending print and electronic mail, removing repetitive information from customer and e-mail lists, maintaining and analyzing information collected and/or stored via the Website, hosting sites from this Website, measuring the effectiveness of promotions and e-mails, performing analyses of users’ activities on http://OpenTherapeutics.net, serving images, videos, audio, manuscripts, and other scientific and market information via our Website, and fulfilling other functions necessary to our business.
Open Therapeutics also may use third party vendors or other companies to assist in providing certain services, products and communications to you, such as delivering newsletters, alerts and other communications to those Website users who have opted in to receive them. In the event that we utilize third party vendors or companies to provide any of the services described above or similar services, we may need to share your Personally Identifiable Information (Persona) with them to enable those companies to perform their obligations. However, we will provide these companies only with that information necessary to perform their functions on our behalf, and we will not authorize them to use your Personally Identifiable Information (Persona) for any other purpose. In such event, these companies are required to agree, in writing, that they will abide by the privacy statement and privacy standards implemented herein, including the relevant confidentiality and security provisions.
Third Party Advertising/Cookies
We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here. In addition, in the course of serving advertisements to this site, our third-party advertisers may place or recognize a unique “cookie” on your browser.
You should be aware that there is an inherent risk in transmitting any data electronically. This risk is inherent in all Internet dealings. Consequently, we cannot guarantee that any Personally Identifiable Information (Persona) transmitted will be prevented from being viewed or used by any particular person and therefore, you agree to hold us harmless from and against any injury, financial or otherwise, that results from such unauthorized viewing or use. Moreover, e-mails sent to us over the Internet are susceptible to detection, decryption, eavesdropping or tampering. Thus, you agree to hold us harmless from and against any harm, financial or otherwise, that results from such detection, decryption, eavesdropping or tampering of e-mails.
In addition, you must take steps to maintain the security of your private information by keeping your password and other personal information confidential. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Updating Your Information
Open Therapeutics will always permit you to decline -- or “opt-out of” -- certain mailings and other materials we may offer. You may opt-out of further communications at any time by following the instructions in the e-mail that you receive. If you do not want to receive e-mail from us, your most immediate recourse is to update your preferences on this page by entering the e-mail address that is receiving the e-mail, checking/unchecking the appropriate selections and then clicking the Update button at the bottom of the page. Alternatively, you may file Support Request, contact us via e-mail at support@OpenTherapeutics.org, or write to us with your request, at the mailing address as follows: OpenTherapeutics.org, PO Box 30085, Cincinnati, OH 45230 USA
It is the policy of Open Therapeutics to protect and preserve the privacy of its users and customers, and the confidentiality of the information they provide, subject to conditions described below. To demonstrate our commitment to privacy we encourage all of our current and prospective users to read this Privacy Statement Amendment carefully before using the scientific crowdsourcing system.
Security. Open Therapeutics is committed to providing the highest level of security and privacy. All transactions of user authentication are conducted using Secure Socket Layer (SSL) technology, supported by most browsers, which encrypts all information that is sent to us. Our security certificate has been verified using the best commercially available encryption on the Internet. We take every precaution to protect personal information from loss, misuse, unauthorized access, disclosure, alteration or destruction by implementing policies and procedures to ensure that personal information is kept only for the purposes for which it has been gathered.
Information. We take measures to ensure that the information you provide is recorded accurately and completely. We provide you with access to your personal information at all times for correcting or modifying that information where appropriate.
Information Collected from/about Users is used exclusively for the purpose of providing better service. It is never released to third parties except when expressly permitted by the User. Any information you provide is completely confidential and will be protected from unauthorized use.
System information. Open Therapeutics reserves the right to collect and store such information as IP address, browser type or operating system type. All the information is highly confidential and will be used exclusively for system administration purposes. This information helps diagnose problems, monitor traffic and site usage.
Email. Open Therapeutics uses email to notify our Users, members, or clients about changes in the status of their message board entries, changes in the database, on our web site, or when new services or features are added. As part of the service, Open Therapeutics may send emails notifications whenever there are special features or new features. Our email list is confidential and is never sold or given to third parties.
Change or Modify Your Information. You can change or modify your profile at any time by using your customer ID (login) and password. This approach guaranties safety of your information. Please immediately report any unauthorized use of your customer ID (login) / password or computer equipment. Open Therapeutics is not responsible for any damage, loss or change of information resulting from an unauthorized use of your customer ID (login) /password or computer equipment.
Disclaimer. Communication over the Internet as well as applications used to provide services over the Internet are subject to various security risks. In no event shall Open Therapeutics be responsible for any damages or losses whatsoever, direct or indirect, incidental or consequential, special or punitive, arising from or relating to the unauthorized use, change, deletion or exposure of any information, confidential or not, resulting from unauthorized breaking into the system or any other breach of security, or system failure. Open Therapeutics hereby disclaims all warranties with regard to the hardware and software used to provide security and support this web site including all implied warranties, fitness for a particular purpose and incidental, special, direct or consequential damages. Accordingly, Open Therapeutics, its officers and employees, partners, affiliates, subsidiaries, successors and assigns, and its third-party agents shall not, directly or indirectly, be liable, in any way, to you or any other person for any inaccuracies, misuse, errors, third party interceptions, viruses, or hacker attacks resulting in loss of data or services including, but not limited to errors or interruptions in the transmission or delivery of services. Open Therapeutics contains links to other sites. These links are provided exclusively for information purposes and to assist in locating other Internet resources. Therefore, we are not responsible for the privacy practices or the content of such web sites.
Summary. By accessing this site and using its services, you unconditionally agree with the terms of this Privacy Statement and our Terms & Conditions. You agree to comply with the terms that govern the use of this site and its services and that also govern all information provided by you and other users of Open Therapeutics. If you do not agree to all or any of the terms of this Privacy Statement, please do not use this site.